FAQ

Frequently Asked Questions
What Does Telebehavioral Health Refer To?

Delivery of patient care with the use of two-way, real-time, interactive audio and video to enhance access to mental health care when distance separates the practitioner and the patient.


Sessions are conducted in a secured HIPAA compliant on-line telemedicine platform.


Even though it is so convenient to access mental health services, it is important that you find a quiet environment where you will not be disturbed.


No need to fight the traffic and get frustrated trying to find parking spaces, access to mental health care is now super easy.


To start the process, CLICK HERE.  





How Do I Get Started?

We are currently updating our calendar. 


For now to request for an appointment:


We have flexible appointments open on Tuesdays, Thursdays and Fridays from 0900-1800 for Out-of-Network patients


[Some week nights and week-ends]



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Please note, you are not going to be able to schedule OR CONFIRM YOUR appointment until the following intake paperwork is completed:


  1. Informed Consent to Treat and Patient Bill of Rights and Responsibilities
  2. Late Cancellation and NO Show Policy and Credit Card Authorization  
  3. Clinical history form - Biopsychosocial assessment
  4. Insurance Information Form
  5. Emergency Contact Information Form

After we verified all your information and reviewed your biopsychosocial form, the initial assessment begins.


Prior to your scheduled appointment, the virtual assistant will be sending you Assessment Scales to determine current severity of Symptoms:  

Validated clinical measures provides objective measures of clinical change to assess improvement or continuing decline in functioning which is helpful for your individualized treatment planning. 


AUDIT ALCOHOL USE

PHQ-9 - assessment of underlying major depressive disorder

GAD-7 - assessment of underlying generalized anxiety disorder

ISI - assessment of the current severity of chronic insomnia

ASRS - assessment of any underlying ADHD/focus/concentration issues

MDQ - assessement of underlying mood disorder

PCL-5 - assessment of underlying trauma symptoms


LATE CANCELLATION AND NO SHOW POLICY:


Due to the high demand of Mental Health Services (MHS), we have a strict late cancellation and no show policy so we can offer that reserved appointment time slot to another patient.


In order for Access Psych Meds to continue to provide access to care, patients are expected to cancel and reschedule appointments 48 hours in advance, otherwise your credit card on record will be charged automatically. We will send you a text reminder 72 hours in advance to remind you of your appointment and decrease the possibility of last minute changes.


Our goal is to provide prompt access to psychiatric services to our clients


Initial Encounter (60 minutes appointment) please allocate 75 minutes


Late Cancellation and NO Show Policy - $200 will be automatically charged on your credit card on file. 

The clinician will wait for 20 minutes and if the patient didn't show up within that 20 min time period this session will be considered a No Show.  



Established patient follow-up encounters

late cancellation and NO show

Credit card charge- $80


The clinician will wait for 10-15 minutes and if the patient didn't show with this time frame, this session will be considered a NO Show. 


To start the process and complete the intake form, CLICK HERE  


HIPAA COMPLIANT TELEMEDICINE PLATFORM (AVAILABLE FOR MD GROWTHERAPY PATIENTS ONLY)

https://doxy.me/accesspsychmeds 






Are you accepting new clients? What age group?

Yes, 18 and above.


To start the process, CLICK HERE.  

What Does Access Psych Meds Specialize in?

ACCESS Psych Meds specializes in Psychopharmacology - Complex and yet Conservative Medication Management


FOR PATIENT SAFETY ISSUE, WE DO NOT PRESCRIBE CONTROLLED SUBSTANCES



  • Adult ADHD (non-stimulants)
  • Anxiety
  • Major Depression
  • Mood Disorder
  • Bipolar Depression
  • Dual Diagnosis: Depression with Chronic Pain
  • Chronic Insomnia
  • Decreasing Cravings from Alcohol Use, Hypersexuality and Food.
  • PTSD: Military combat trauma, childhood and sexual trauma.


To start the process, CLICK HERE.

What are your rates?

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Labor Day New Patient Promotion (Cash patients)


  • Initial encounter $190 ( regular $275)

  • Follow - up $125 (regular $175)

  • Package of 6 sessions $650.00 (Regular $975) 

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Regular: Initial intake appointment - (60 minutes includes clinical interview) $275

  • Review of intake paper work
  • Comprehensive assessment and interpretation of current severity of symptoms (AUDIT ALCOHOL USE, PHQ-9, GAD-7, ISI, ASRS, MDQ, PCL-5, or Zanarini Borderline Personality Disorder)
  • Treatment Planning
  • Prescription Medication
  • Psycho Education

Follow-up appointments for medication (20-30 minutes) 99214 + 90833 = $175

In-network: Insurance will cover

Out of network (we will provide you a Super Bill and you can submit to your insurance company for reimbursement)


Visits for Medication renewal $90 (every 3-4 months) (10 minutes)

$100 (11-15 minute appointments for med adjustment and renewal)


To start the process, CLICK HERE.  

Do you accept my Insurance?

1. First, please contact your insurance carrier and ask if they cover mental health services.


2. At this time we are in the process of credentialing with a few insurance companies 

CA - APPROVED CIGNA, UNITED HEALTH CARE/OPTUM & MEDICARE


MD - APPROVED MEDICARE

This is an expensive, lengthy and cumbersome process that can take at least 6 - 12 months to get approved. 


3. For now, we are able to provide a Superbill and you may submit this to your insurance company for reimbursement (PPO plan).


4. We accept Paypal, Venmo, Zelle (no additional fee) Credit Cards (VISA, Master Card) with an additional 3% fee


5. Intake session - Comprehensive Assessment $275 - please set aside 75 minutes for the initial encounter

60 min (30 min clinical interview is included)


Comprehensive assessment: review of medical, mental health, family and psychiatric history, assessment of current severity of symptoms, risk assessment, diagnostic evaluation, treatment planning, psychoeducation and pharmacological intervention (Rx to the local pharmacy of your choice)


Medication Follow-up Session with Supportive Therapy $175 (99214 + 90833) 20-30 min


Pending to Accept Insurance in the following States:


WA State - Aetna, Blue Cross Premera, Blue Shield Regence, Cigna, Oscar Health, Optum, Oxford, United Health Care (Headway partnership)

BLUE CROSS/BLUE SHIELD PENDING APPROVAL END OF AUG 2022


MD - Aetna, Carefirst, Cigna, Humana, Optum, Medicare, (Grow Therapy partnership)


MEDICARE NOW APPROVED IN MD


PENDING JOHNS HOPKINS BEHAVIORAL HEALTH NETWORK PROVIDERS


PENDING APPROVAL IN AZ

AZ - Cigna & United Health Care, BLUE CROSS/BLUE SHIELD


PENDING APPROVAL IN CA - Aetna, Beacon, Blue Cross/Blue Shield, Humana, Magellan, Medicare, Tricare West, KAISER BEHAVIORAL HEALTH


PENDING APPROVAL

OR - BC/BS, Cigna & United Health Care



To start the process, CLICK HERE.  

How long do I need to take the medications?

To prevent recurrence of symptoms, multiple research evidence suggests, if you have been experiencing moderate to severe symptoms for > 12 months, you may need to be on the medication for 18-24 months to experience remission of symptoms. Once you start responding to the medication(s), then it is possible to slowly taper the medications to a lower dose and then discontinue. 


If you have been experiencing mild to moderate symptoms for < 12 months, you may need to be on the medication for 12 months to prevent any recurrence of symptoms. 


However, every individual is different and it depends on the severity of your symptoms and how you respond on the medication. We have to consider any underlying medical issues, other medications you are currently taking (even herbs) etc. 


Healthy lifestyle is also critical in your recovery process. 


Rest assured your provider will work with you and create an individualized plan based on your comfort level.


To start the process, CLICK HERE.

What if I am experiencing intolerable side effects?

My goal is to assist you by providing you more frequent visits in the early phase of our treatment process (~every 3-4 weeks) as we titrate/adjust the dose of the medications to ensure you are doing okay and have adequate support to answer your questions.


To start the process, CLICK HERE.  

What if I am not sure if I want to take medications but just want to have an assessment?

The initial session entails a comprehensive assessment which includes completing an intake questionnaire and a 40-minute clinical interview. 


It is important that you provide as much clinical history as possible (medical, mental health and family history) in order to create a solid treatment plan. 


The treatment plan may or may not include a recommendation for prescription medication, psychotherapy and other holistic approaches to help you improve daily functioning. 


Respect and consent is essential in any therapeutic relationship.


To start the process, CLICK HERE.  

Do you prescribe controlled substances?

For patient safety reasons, we don't prescribe controlled substances in this platform. No prescription of stimulants, no opioids and no benzodiazepines.


To start the process, CLICK HERE.  

Do I have to pay to get my medications renewed?

YES. In Mental Health, to ensure patient safety, we need frequent visits before medications are renewed or the dose adjusted. 

Documentation of current severity of symptoms is important in order to track progress or decline in functioning. This is also required by the Insurance Companies. 


The provider will not be renewing medications or making dose adjustments without an appropriate appointment. 


Once you are stable on the medications, typically the follow-up visits could be every 2-3 months and medications can be dispensed 60-90 days at a time. 


When you have symptom resolution/on remission and only need medication maintenance, brief visits can be spaced out every 4-6 months.


To start the process, CLICK HERE.  

If I am taking medications do I need to also be in therapy?

Research evidence suggests that combination treatment is the most ideal way of addressing mental health concerns. Cognitive Behavioral Therapy, Behavioral Activation Therapy, Solution Focused therapy are all very effective in assisting clients improve their quality of life.


Access Psych Meds will refer you to a highly skilled clinician for specific Trauma-focused therapies:

  • ACT - Acceptance Commitment Therapy
  • EMDR - Eye Movement Desensitization Reprocessing
  • CPT - Cognitive Processing Therapy
  • PE = Prolonged Exposure


The provider is dual board-certified and trained to also conduct brief psychotherapy sessions (Cognitive Behavioral Therapy, Behavior Activation Therapy and Solution Focused-Therapy) during your follow-up visits.


To start the process, CLICK HERE.

How do I get my medications?

1. Please provide your local pharmacy information (address and telephone number).



2. The provider will order the prescription medication on the same day.



3. Before picking up your medication, please call the pharmacy 2 hours after your session, to ensure your local pharmacy processed the provider's order. 



4. In order NOT to pay out of pocket for the prescription medication(s), please bring your insurance card to make sure your medications are covered.



5. If you have to pay out of pocket, you may also use GoodRx coupons



For example: https://www.goodrx.com/atomoxetine?utm_campaign=11825625966&utm_content=132555354658&utm_source=google&utm_medium=cpc&utm_term=dsa-1548565242935&gclid=Cj0KCQjw-daUBhCIARIsALbkjSbtFJLK5lcnwh8T1jXvKQM0YExCcadudsE-TDAKKJdnRURJrZj7Zs4aAs1WEALw_wcB&gclsrc=aw.ds



6. If you would like to switch your pharmacy, please call the current pharmacy where your prescription was initially sent and request to transfer your prescription to your new preferred pharmacy.


To start the process, CLICK HERE.  

Military Mission Readiness: Fitness for Duty Narrative Summary
Narrative Summary: Fitness for Duty

Military Treatment Facility Command Support for Mission Readiness


Extensive experience in military medicine

Narrative summary to expeditiously process active duty service members deemed not fit to continue military service


  • Administrative Separation Condition not a Disability (Personality Disorder)
  • Medical Board Narrative Summary (for Boardable conditions)

https://www.psychologytoday.com/us/psychiatrists/anna-amour-ross-san-diego-ca/994155?fbclid=IwAR3m36M5dUdgoPY73KGWhhCjOXFiPDDoAfUPfNh3DArvIBnY9yGggCll6bo 

$200.00